Patients want fast health answers. Give them one that's powered by their patient portal — and schedules a visit when needed.
Those conversations lacked the complete story of the patient's medical history and the ability to book an appointment with their provider if needed.
US adults using generative AI
Pew Research, NBER, YouGov, Menlo Ventures
Jess lives inside your patient portal with access to the full chart — diagnoses, medications, labs, and care plans. She answers health questions with real clinical context, not generic advice.
Jess captures how patients describe their symptoms, what they're worried about, and where their understanding breaks down. Providers see the full conversation history before the visit — so they can meet the patient where they are instead of starting from scratch.
Providers don't always have time to track down a colleague for a second opinion. Jess is powered by Claude's medical AI — which scores at physician level on USMLE medical licensing exams and is trained on current ADA, AHA/ACC, and USPSTF guidelines. It's like having a consulting provider who's always available, already reviewed the case, and cites the guidelines that matter.
Not every patient books during the chat. Some need time, some get distracted, some don't realize how urgent their concern is. Jess flags every unscheduled patient who needs follow-up — prioritized by clinical urgency — so your front office team knows exactly who to call first and why.
Practice managers get a real-time view of how Jess is performing. Track the full funnel from AI conversation to booked appointment, measure revenue impact per provider, and understand what patients are asking about most. Every metric ties directly back to visits and revenue.
Jess reads from your EHR but never stores patient data. All personally identifiable information stays in your system — AI providers will never see it.
Share a few details so we can tailor a live demo to your practice. You'll see Jess working with your specialty, your workflows, and real patient scenarios.